Privacy & Cookie Policy

Privacy Policy

General

This privacy policy (“Privacy Policy”) governs the processing of your personal data as a part of your use of our Website https://www.deafblindinternational.org/  (the “Website”) and the accompanying services (jointly referred to hereinafter as “Services”). This processing is performed by Deafblind International as data controller, with registered office at 616 Riversdale Road, Camberwell, Victoria Australia 3124.

By using our Website and/or our Services, you acknowledge that you have carefully read this Privacy Policy and you unreservedly agree with it. We reserve the right to regularly change the Privacy Policy as we deem fit. Such change will be communicated through the Website.

Where applicable you declare you have indeed read this Privacy Policy and agree with it by clicking the privacy opt-in check box on the forms on the website. You declare that you understand for what objectives your personal data is being processed. You also agree with the fact that your continued use is understood as continued permission. You can withdraw your permission at any time by addressing a request to information@deafblindinternational.org. (see also further ‘Your rights’)

Please note that we can use so-called “cookies” or similar technology as part of the Website. Cookies are small text files that are stored on the hard drive of a device and that contain certain (personal) information. For more information regarding our use of cookies, please read our cookie policy.

This Privacy Policy was last updated on 10th of April 2019.

 

What data and why do we process

We may process your personal data when your use the Website and/or Services. More specifically in the following situations:

When Which Why (aim) Legal basis
Subscribing to the newsletter

 

Contacting us

 

 

 

Member login and profile

 

 

Online donation

 

 

 contact data (e-mail address)

 

Personal identification data

 

 

Personal identification data

 

 

Personal identification data and payment data

 Sending the newsletter

 

To be able to respond to the contact request

 

facilitating online membership

 

 

Facilitating online donation

 Consent

 

 

Consent

 

 

 

Consent / legitimate interest

 

Contract and consent

 

 

In principle, we obtain the above-mentioned personal data directly from you. However, if you choose to register through a social media account (for example Facebook or LinkedIn), this information may be collected through your social media profile. We recommend that you consult the privacy policy of your social media service provider to determine which data is processed by your social media service provider when you use the social media login function.

We do not send any personal data that you provide through the Website to any social media providers, unless you agree to this. In addition to the above-mentioned objectives, we can also process your personal data:

  1. for direct marketing purposes, i.e. to be able to provide you with targeted communication, promotional and other offers and any other advertisements that we or our selected partners may have available. We will ask your prior permission for this;
  2. to perform statistical analyses to improve our Website and/or Services or to develop new products or services;
  3. to provide to a financial institution or payment service provider, to enable your financial institution and the payment service provider to fulfil his, her or its statutory obligations;
  4. to transmit to the police or the judicial authorities as proof of possible crimes or if there are founded suspicions of an unlawful deed or crime that you committed by means of your registration in or the use of the Website or the Services;
  5. within the context of a possible merger with, acquisition of/by or demerger by a third party, even if such third party is outside the EEA.

If and when your registration on the Website or use of the Website or Services can be regarded (a) as a breach of the terms and conditions of the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a danger to our or our subcontractors’ Website, Services or systems as a result of viruses, Trojan Horses, spyware, malware or any other form of malicious code, or (d) in any manner whatsoever illegal, unlawful, discriminatory or insulting, we may process your data in our own interests, in our partners’ or in third parties’ interests.

 

With whom do we share the data?

We do not send your personal data to third persons in a way that you can be identified without your express permission if this is not necessary to provide the Services.

We can rely on external processors to offer the Website and/or Services to you. We ensure that third-party processors may only process your personal data on our behalf and pursuant to our written instructions. We guarantee that all external processors are selected with the necessary care, so that we can rest assured of the security and integrity of your personal data.

 

Where we process data

We and our external processors will only process your identifiable personal data in the EEA.

As we have a membership that’s active all over the world it’s possible that we  transfer data to parties outside the EEA. If such transfer is made, we shall ensure that there are appropriate guarantees to warrant the security and integrity of your personal data, and that all personal data rights that you might enjoy under applicable mandatory law are guaranteed.

 

How we process data

We will do our utmost to process only the personal data necessary to achieve the objectives stated in this Privacy Policy. We will process your personal data lawfully, honestly and transparently. We will do our utmost to keep the personal data accurate and up to date.

Your personal data will only be processed as long as necessary to achieve the objectives stated in this Privacy Policy or until the moment you withdraw your processing permission. Remember that withdrawing the permission can imply that you will no longer be able to use all or part of the Website and/or Services. If you have registered on our Website, we will remove your personal data if you remove your profile, unless a statutory or regulatory obligation or a judicial or administrative order prevents us from doing so.

We will take appropriate technical and organisational measures to keep your personal data secure from unauthorised access or theft and from unintentional loss, manipulation or destruction. Our personnel or the personnel of our external controllers will only be able to gain access on a need-to-know basis and this is subject to strict obligations of confidentiality. However, you should understand that the care for security and protection consists only of an obligation of means according to best efforts, which can never be guaranteed.

 

Your rights

You have the right to request access to all the personal data that we process about you. However, requests for access that are clearly submitted to causing us too much inconvenience or purely to damage will not be dealt with.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can personally correct a lot of such data through your profile-settings. If such a request is submitted, you must also enclose proof showing that the personal data for which you request correction is incorrect.

You have the right to withdraw previously granted permission for the processing of your personal data. You can withdraw your permission at all times by sending an email to information@deafblindinternational.org, or by removing your profile (if applicable).

You have the right to request that personal data relating to you be removed if this is no longer needed in the light of the objectives that are outlined in this Privacy Policy or if you withdraw your processing permission. However, you must consider that a removal request to us will be assessed in the light of statutory or regulatory obligations or administrative or judicial orders, which may prevent us from removing the respective personal data.

Instead of requesting removal, you can also request that we restrict the processing or your personal data if (a) you dispute the correctness of such data, (b) the processing is unlawful or (c) the data is no longer necessary for the objectives stated but you need it to defend yourself in judicial proceedings.

You have the right to object to the processing of personal data if you can show that there are serious and justified reasons regarding special circumstances warranting such an objection. However, if the envisaged processing is noted as direct marketing, you have the right to object to such processing free of charge and without giving any reason for this.

If your personal data is processed on the basis of permission or on a contractual basis where the data is processed automatically, you have the right to receive the personal data provided to us in a structured manner and in a generally used format that can be read by a machine and, if technically possible, you have the right to directly transmit such data to another service provider. We will be the only persons to assess the technical viability of this.

If you wish to submit a request to exercise one or more of the above-mentioned rights, you can send an email to information@deafblindinternational.org. Such request must clearly state what right you wish to exercise and why. It must also be dated, signed and accompanied by a digitally scanned copy of your valid identity card prooving your identity. We will notify you immediately when such request has been received. If it appears that the request is founded, we will grant the request as quickly as is reasonably possible and no later than thirty (30) days after the request has been received.

If you have a complaint regarding our processing of your personal data, you can always contact us at the following email address information@deafblindinternational.org. If you are still dissatisfied with our answer, then you are at liberty to file a complaint with the competent Data Protection Authority.

Cookie Policy

In general

This cookie policy (“Cookie Policy”) explains the use of cookies and similar technologies as part of your use of our Website https://www.deafblindinternational.org/ (the “Website”). This processing is performed by Deafblind International as data controller, with registered office at 616 Riversdale Road, Camberwell, Victoria Australia 3124.

 

What are cookies?

Cookies are small text files that are filed on the hard drive of a device and that contain certain information, which sometimes includes personal data. When you use our Website we also collect and process other personal information then by way of cookies and similar technologies. You can read all about it in our Privacy Policy.

 

Use of cookies on our website

You acknowledge that you have carefully read this Cookie Policy and that you unreservedly agree with it. As explained below in this Cookie Policy, you can change your cookie preferences at all times.

We reserve the right to change, supplement or replace the text of this Cookie Policy from time to time. Your attention will be drawn to such changes, additions to or replacements through our Website. If you do not agree with these changes, additions or replacements, we request you to send an email to information@deafblindinternational.org. If we have not received any notification of this within three (3) working days after you have been notified of the changes, supplements or replacements through our Website or Services, you will be presumed to have accepted any changes, supplements or replacements.

 

Which cookies and why?

The cookies and similar technologies that are used on our Website are the following:

Name Type Purpose Retention period
PHPSESSID Functional Preserves user session state across page requests Session
_ga Analytical Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Analytical Used by Google Analytics to throttle request rate 1 day
_gid Analytical Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
r/collect Marketing This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels Sessie

 

Cookie settings

You can prevent cookies from being stored or remove cookies already stored by adjusting the settings in your browser. You find help to adjust these settings on the website of the browser that you use. Remember that disabling cookies when visiting the Website may cause some or all of the functions of the Website not to work properly.

If you have a complaint regarding the processing of your personal data, you can always contact us at information@deafblindinternational.org.  If you are still not satisfied with our answer, then you are at liberty to file a complaint with the competent data protection authority of your country.